2. Is the language clear and appropriate for the audience (educators, visitors to services)? :
Some of the sentences are not easy to read or understand. For instance, on Breaking the chain of infection - the first sentence is "as you know, educators and staff in the education and care service your child attends try to limit..". This should be restructured, such as "In the education and care service that your child attends, the educators and staff try to limit the spread of infection....etc"
Similarly, on the Exclusion periods explained brochure, the sentence: "this may also include excluding susceptible children.." It would be preferable not to follow 'include' with 'excluding'.